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Best Doctors Ireland – Free Expert Second Medical Opinion from Aviva


Imagine you were diagnosed with a serious illness? How much would you value a second opinion from one of the world’s leading doctors?

If you have a policy with Aviva, you have access to just that.


Best Doctors from Aviva gives you access to a second opinion from the world’s leading medical practitioners.

It’s included in all Aviva policies and can be used by you, your children and your parents.

It can even be used for conditions diagnosed before you took out your Aviva policy.

So, if your parents have medical issues, they can get a second opinion immediately.

Our parents are not getting any younger, so it’s important we can help them if they do get sick, just like they helped us when we were in need.

What is Best Doctors Ireland?

Best Doctors Ireland is a database of the world’s leading specialists.

If you’re diagnosed with a serious illness, Best Doctors can give you specialist medical advice.

Your case will be assessed by a world-class physician who will give you a second opinion based on the most up-to-date medical knowledge.

When you have an important decision to make about your health or the health of your family, you will have many questions:

  • Is my diagnosis right?
  • Is my medication right for my condition?
  • Is surgery my best option?
  • What is the best treatment?

Or you may be undergoing treatment, but your condition is not improving.

Your Best Doctors membership can help you.

It provides access to some of the best minds in medicine to help you get the right answers about your medical condition, diagnosis and treatment – so you have the support you need to make good medical decisions.

Best Doctors Ireland will identify a world-leading specialist who will undertake an in-depth review of your original medical documentation, ensuring your diagnosis is accurate and helping you understand the most appropriate treatment options available to you.

Your Case Manager will discuss the findings of this review in detail with you and deliver the result in a report directly to your home.

How do Best Doctors work?

  1. Explain your case in confidence to a member of the Best Doctors medical team.
  2. Next, your Case Manager collects all your records, images and tests. Then, the medical team will match your case to that of the best medical expert.
  3. The expert reviews your case in detail and issues a report with diagnosis and treatment recommendations.

In numbers:

  • 33% of treatment plans and 17% of diagnoses are changed
  • Best Doctors is a second medical opinion service that gives you access to over 53,000 of the world’s top physicians
  • One expert thoroughly reviews your case and issues a report with diagnosis and treatment recommendations.

Who is Eligible for Best Doctors?

  • You
  • Your Spouse / Partner
  • Your Children
  • Your Parents

Which Policies Include Best Doctors?

  1. Mortgage Protection
  2. Personal Income Protection
  3. Life Insurance Cover
  4. Executive Income Protection
  5. Specified Illness Cover
  6. Pension Term Protection

Why do People use Best Doctors?

There are a lot of perfectly legitimate reasons to get a second opinion.

A medical diagnosis can be overwhelming and lead to sleepless nights.

Getting a second opinion can help alleviate some of that uncertainty and make people feel more confident in their healthcare decisions.

Here are the main reasons people look for second opinion

  • 34% Confirmation of diagnosis
  • 20% of Symptoms are not improving
  • 16% were Sceptical about their doctor’s advice
  • 16% Don’t understand diagnosis
  • 8% Need help deciding on treatment
  • 6% Questioning the need for surgery

Can You Get Help with Mental Health Issues?

Unfortunately not, Aviva has introduced Family Care to help in this area.

Family Care gives free access to counselling and psychotherapy services from Teladoc Health.

24 hours a day, 24/7, you can call Aviva to make an appointment with one of their Psychologists.

All Clinical, Counselling and Health Psychologists are registered with the Irish Psychological Society.

Are There any Catches on the Best Doctors from Aviva?

Best Doctors can end their relationship with Aviva in the future so this benefit is not guaranteed for the life of your policy.

What else Does Aviva Offer?

As part of their AvivaCare package, you get

Access to a Digital GP

At home or on holiday, it offers the peace of mind of being able to speak to an experienced doctor to discuss any health concerns you have Monday through Friday from 8 a.m. to 8 p.m. and on weekends from 9 a.m. to 12 noon.

Best Doctors Second Medical Opinion

You get access to 50,000 world-renowned specialists with 450 specialities and sub-specialities who will work with your own doctors and consultants to advise on the best course of action.

Family Care Mental Health Support

Confidential support from Psychologists registered with the Irish Psychological Society.

Bereavement Support

Losing a loved one isn’t easy. So, it might help you to know there’s help on hand through bereavement counselling through AvivaCare.

Do People Actually Use AvivaCare?

Here are some statistics on how Aviva’s customers are using AvivaCare.

aviva care

Over to you

Although Aviva is not the cheapest provider in the market, it offers the best overall coverage.

No other insurer offers anything to match AvivaCare, so I recommend Aviva if you’re looking for the best cover (and not just the cheapest).

Thanks for reading


Editor’s note | We first published his blog in 2020 and have updated it since.

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