Royal London Serious Illness Cover | 2025 Review - Lion.ie
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Royal London Serious Illness Cover | 2025 Review

Originally published: 2022 | Last updated: September 2025

royal london serious illness cover

Royal London Serious Illness Cover Review

I’ve never been the world’s biggest fan of serious illness cover (❤income protection❤ still gets my vote). It’s a policy that can look shiny in the brochure but doesn’t always deliver when you need it most.

That said, Royal London Ireland have beefed up their Specified Serious Illness Cover in recent years — adding new illnesses, reducing survival periods, and including some genuinely unique benefits you won’t find elsewhere in Ireland. Let’s separate the useful from the marketing.

What Does RL Say About Their Cover?

  • 112 conditions covered (full + partial payments combined).
  • Broad cancer and heart attack definitions — they claim “best and broadest” in Ireland.*
  • 190 years in business and high claims-paid percentages reported yearly.**
  • Children’s cover included from birth (with restrictions) to 18/21 if in full-time education.
  • Helping Hand nurse-led support service for you/partner/kids from day one (no extra cost).
  • First month free (nice, but tiny over a long policy term).

Sounds good; now the bits that actually matter day-to-day.

Full vs Partial Payments

  • Full payout: get the full sum insured (e.g. €50,000 cover = €50,000 tax-free) if you meet the definition.
  • Partial payout: 50% of your sum insured, capped at €15,000.

New full-payment conditions include Bacterial Meningitis, Cauda Equina Syndrome (yes, one of my clients suffered this from a gym injury), and Myasthenia Gravis. RL also added two unique-to-RL conditions in Ireland: Drug-Resistant Epilepsy and Severe Sepsis.

Unique Partial Payment: Mental Health

RL are the only insurer here offering a partial payout for Specified Severe Mental Health Illness. It’s not an easy claim — diagnosis by a consultant psychologist, 14+ days psychiatric admission, chronic symptoms, and non-response to comprehensive treatment — but it recognises the reality that mental illness can be just as devastating as physical illness. 👏

Important: serious prior mental health history (e.g. schizophrenia, suicide attempt within 5 years) may lead to an exclusion for this benefit; mild/moderate histories usually aren’t excluded.

Type 1 Diabetes

RL (along with New Ireland and Zurich) now include adult Type 1 Diabetes under partial payments. The wording mentions “permanent insulin injections” but insulin pump users are covered, which is what matters in practice.

Survival Period (the Grim Clause)

All SIC plans have a “survival period”. Most are 14 days; RL reduced theirs to 10 days. That’s better — but still grim. If you die within the survival period, a standalone SIC doesn’t pay.

Tip: Always bolt life cover onto SIC. If you don’t survive the survival period, the life insurance can still pay out.

Helping Hand: What It Actually Does

Genuinely useful. From day one, you (plus partner and children in full-time education up to 23) can access an independent nurse-led service for bereavement support, serious illness guidance, recovery planning, carer support, and children’s development plans. It can include referrals to services like physiotherapy, counselling, speech & language therapy, private consultations, or acupuncture where appropriate (access isn’t unlimited; it’s tailored).

2024 Claims Snapshot (Ireland)

Royal London’s 2024 Ireland figures (their words; our translation below):

Headlines

  • €57m paid to customers and families across protection in 2024 (life, terminal illness, SIC, income protection, MCPC).
  • 98% of total protection claims reportedly paid.

Life Cover (Term, Terminal Illness, Whole of Life)

  • Total paid: €45.2m
  • Average claim: €229,950 (largest €540,000)
  • Main reason: Cancer
  • Average age at claim: 48 (youngest 36). 64% male / 36% female
  • Other causes: Heart disease, respiratory, neurological, suicide/misadventure, other

Specified Serious Illness (SIC)

  • Total paid: €11.8m
  • Average claim: €113,526 (largest €1,313,458)
  • Main reason: Cancer
  • Average age at claim: 57 (youngest 18). 62% male / 38% female
  • Other frequent reasons: Neurological, heart, multiple sclerosis, other

Income Protection

  • Total paid: €12.4m (living benefits total; includes SIC + IP + MCPC)
  • Average ongoing claim: €21,034 per year
  • Average age at claim: 49 (youngest 28). 43% male / 57% female
  • Top claim reasons: Musculoskeletal (biggest slice), Mental Health, Cancer, Heart, Neurological
  • Longest single claim: 9 years, €300,000 paid to date

Our take: the payout levels and causes match what we see across the market — cancer dominates life/SIC, while back/neck/shoulder and mental health drive income protection. The 98% paid is reassuring, but remember it’s across all protection types; SIC still depends on meeting very specific definitions. If your goal is dependable income when you can’t work, income protection is the more reliable safety net.

So…Do You Need This?

Serious illness can come with long recovery times and substantial costs — private consults, treatment, time off work, adaptations at home. A SIC lump sum can help with those. But it’s still a “hit-and-miss” policy compared to income protection, which pays monthly if you can’t work due to illness or injury (regardless of a SIC definition).

Royal London’s SIC is one of the stronger versions in Ireland right now — unique mental health/Sepsis/Epilepsy items, shorter survival period, solid cancer/heart definitions, and a genuinely useful support service. That doesn’t mean it’s automatically right for you.

Royal London Serious Illness Cover – FAQs

Royal London Ireland currently covers 112 illnesses and conditions, split between full payment and partial payment definitions.

They’re the only insurer in Ireland offering cover for Severe Mental Health Illness under partial payments, and they also cover Drug-Resistant Epilepsy and Severe Sepsis — conditions not available anywhere else here.

Yes. Children’s serious illness cover is included automatically, from birth (with certain conditions) until their 18th birthday, or 21 if in full-time education.

Royal London requires you to survive 10 days after diagnosis to receive a payout. That’s shorter than the usual 14 days, but you should still consider adding life cover so your family is protected if you don’t survive this period.

They paid over €57m in protection claims in Ireland, with 98% of claims paid. For Specified Serious Illness, €11.8m was paid, with cancer being the top reason for claims.

Over to You…

My job isn’t to wave a brochure; it’s to recommend what actually fits your life and budget. Sometimes that’s SIC, sometimes it’s income protection, often it’s a mix.

Take 3 minutes and complete this financial questionnaire. I’ll come back with a no-obligation, straight-talk recommendation. It might include a dash of Royal London Serious Illness Cover — but it will definitely include ❤income protection❤.

Thanks for reading

Nick


* “Best and broadest” is RL’s claim; definitions vary across insurers and are subject to change. ** Paid-claims percentages are provided by RL and include multiple product types. Always review current T&Cs before buying.

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