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Editor’s note: First published 2022 | Fully refreshed April 2026 to reflect updated Royal London policy features, claims data, and current Irish underwriting practice.
If you’re looking at Royal London, you’re probably trying to figure out whether it’s actually a good policy or just well packaged.
Short answer: It’s one of the better ones.
Long answer: It depends on what you expect it to do, and how it fits alongside the rest of your cover.
Because this is where most people go wrong.
Serious illness cover is simple in theory.
You’re insured for a list of conditions.
If you’re diagnosed with one of them, and it meets the insurer’s definition, you get a tax-free lump sum.
Royal London covers 112 conditions in total, split between full payments and partial payments.
That all sounds reassuring, and it is to a point.
But there’s a line in their own guide that matters more than anything else:
You are only covered if your condition meets their exact definition.
By the way, that’s just not a Royal London issue.
That’s how every serious illness policy works.
But it’s the bit people underestimate.
Royal London has improved this policy over the last few years, making it one of the strongest options in Ireland.
A few things they’ve done well.
Most serious illness policies have a survival period.
With Royal London, it’s 10 days.
That means you need to survive for 10 days after diagnosis for the policy to pay out.
If you don’t, the serious illness cover won’t pay.
That’s why it’s important to have life cover alongside it, so your family is still protected either way.
Including a form of severe mental health cover and drug-resistant epilepsy.
And their Helping Hand service is genuinely useful, especially for families going through a tough diagnosis.
So overall, yes, it’s a good policy.
But that doesn’t automatically mean it’s the right one for you.
The mental health benefit is the standout.
They’re the only insurer here offering a payout for a severe mental health illness, although it comes with strict criteria, including a consultant diagnosis and inpatient treatment.
It won’t apply in most cases, but it’s still a meaningful addition.
They also include things like early payments for certain heart surgeries and support if you donate an organ to a family member.
None of these alone is a reason to choose a policy, but they do add value.
This is where the gap between expectation and reality usually shows up.
People assume that if something serious happens, the policy will pay.
In reality, the claim has to match the definition exactly.
That means:
And if it doesn’t meet the definition, there’s no payout.
That’s not fine print.
That’s the product.
The policy is designed to pay a lump sum, not a regular income.
So if you’re out of work for six months, a year, or longer, this doesn’t replace your salary.
That’s why, in practice, serious illness cover works best alongside income protection.
One deals with big one-off shocks.
The other deals with day-to-day living if you can’t work.
You can take this cover in a couple of ways.
Most people end up with what’s called accelerated cover, where a serious illness claim reduces your life insurance.
There’s also a standalone option, where a claim doesn’t affect your life cover, but it costs more.
We recommend accelerated – it works out cheaper for similar cover.
Royal London will pay valid claims.
That’s not the issue.
The issue is what happens before you ever get to that point.
Different insurers assess risk differently.
One might accept a medical condition at the normal price, another might load it, while a third might exclude it altogether.
And the order you apply matters.
If one insurer takes a particular view of your medical history, that decision can follow you.
So getting accepted isn’t the same as getting the best outcome.
And applying blindly can narrow your options without you realising it.
In the right setup, yes.
Royal London’s serious illness cover is one of the better versions of this type of policy in Ireland right now.
But it’s still what it is.
A policy that pays in specific situations, not a catch-all safety net.
If your main concern is protecting your income, there are better ways to do that.
If you want a lump sum on top of that, this is where it fits.
If you’re trying to decide what mix of cover actually makes sense for you, that’s where I can help.
If you want a proper recommendation, based on your situation, complete this financial questionnaire.
I’ll come back to you with straight answers and a clear recommendation.
Nick

Written by Nick McGowan, QFA RPA APA
Nick is a qualified financial advisor and founder of Lion.ie, a multi-agency Irish life insurance and income protection brokerage based in Tullamore.
He’s been helping people secure fair, transparent cover for over 15 years and was named Protection Broker of the Year 2022.
If you’d like straight answers without the sales pitch, learn more about Nick here.
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